RESOURCES, INSIGHTS AND BUSINESS CASES

30%

More productivity (1)(2)(3)

3x

More creativity (4)

10%

More customers satisfaction (5)(11)(12)(13)

5x

More innovation (6)(7)(8)(9)(10)

Insight to impact Leadership that gets results. Hay Group.
Happiness and productivity: Understanding the happy-productive worker. Social Market
Happiness and productivity. University of Warwick.
Positive affect facilitates creative problem solving. Journal of Personality and Social Psychology.
Happiness predicts performance. Happiness Works – Business Case.
The Role of Employee Engagement in the Innovation Process. E. Ivanov and D. Williams.
How Diversity Can Drive Innovation. Harvard Business Review.
Diversity and Innovation. European Institute for Managing Diversity.
Fostering Innovation Through a Diverse Workforce. Forbes Insights.
Management of innovation: Role of psychological empowerment, work engagement and turnover intention in the Indian context. The International Journal of Human Resource Management.
Happiness at work. Bond University.
Linking Organizational Resources and Work Engagement to Employee Performance and Customer Loyalty: The Mediation of Service Climate. Journal of Applied Psychology.
Business-Unit-Level Relationship Between Employee Satisfaction, Employee Engagement, and Business Outcomes: A Meta-Analysis. Journal of Applied Psychology.

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